FAQS
Do you have questions? We have answers!
We created this section to help you quickly find the information you need. Here, you’ll find answers to the most common questions about our services. Our goal is to make your experience as simple and clear as possible. If you don’t find the answer you’re looking for here, you can contact us by phone, WhatsApp, or social media, and we’ll get back to you as soon as possible!
Frequently Asked Questions
You can make a reservation in two ways: either contact us by phone to arrange the details or fill out the “Schedule your Trip” form, and we’ll get in touch with you to finalize the details.
To receive the appropriate offer, please provide the following information: What day(s) do you want to travel with us? What is your destination? How many people will be participating?
Yes, when booking our services, you’ll pay a 10% advance of the total trip cost. This amount is non-refundable in case of cancellation.
Yes, the bus is equipped with: free Wi-Fi, laptop/ phone charging capability, audio-video system with a microphone, automatic climate control, comfortable, reclining seats, ample luggage space.
Unfortunately, we cannot allow pets, as we prioritize the cleanliness of the bus and the comfort of all passengers.
Yes, after completing five trips with Santa Tour within a year, you’ll receive a 10% discount on the cost of the sixth trip. Other special offers, discounts, and promotions are posted on our social media pages.
Yes, as we aim to ensure a pleasant journey for everyone, we have a policy that we invite you to read before making a reservation. You can read the policy HERE.